Privacy Policy for Rebuild Florida 2023 and 2024 Storms 

This privacy policy will explain how Rebuld Florida uses the personal data you provide when you use our website.

What data do we collect?
When you submit a contact form on this site we collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide Rebuild Florida with most of the data we collect. We collect data and process data when you:

• Voluntarily complete a contact form or via email to our program.
• Use or view our website via your browser’s cookies.

How will we use your data?
Rebuild Florida collects your data so that we can:

• Manage your case or evaluate your eligibility.
• Email you about the services we think you might be eligible to apply.
• Service providers access data on our behalf. In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.
• Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.
• Text message services may be used if you provide a phone number to contact you directly.  

What are your data protection rights?
Rebuild Florida would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: [email protected]
Call us at: 1.888.870.3992

What are cookies?
Cookies are text files placed on your computer to collect information and visitor behavior. When you visit, we may collect information from you automatically through cookies or similar technology.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

How do we use cookies?
Rebuild Florida uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

Privacy policies of other websites
The rebuildflorida.gov website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Mobile device privacy policy for SMS sending

Rebuild Florida only uses information you provide to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.

Cost of Text Messages
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

Frequency of Text Messages
This service is for conversational person-to-person communication between you and our case managers. We may send you an initial message providing details about the case. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

Opting out of Text Messages
If you no longer want to receive text messages, you may reply to any text message with STOP, END, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.